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Training Specialist

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Training is essential part of operations as Remote Assistance Specialists need to stay up to date with all the changes in processes, safety and skills needed in order to perform their tasks.
Responsibility areas:

Onboarding/Offboarding process in operations

Onboarding trainings

Tier advancement trainings

Case studies

Course content management in Workramp (Operations related)

Training manuals for Trainers

Training feedback

Training Quality and Assurance

Training robot fleet oversight

Robot demonstrations on demand/Event support

WWMO Detailed Feedback

Tooling for Trainings and Case studies

Trainings for trainers